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Accounting & Auditing

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1. - What is the City’s Tax Identification Number?
2. - What is the City’s Fiscal Year?
3. - What is the City’s bond rating and who determines this rating?
4. - Where is your office located?

Administration

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1. - How do I contact a city department?

Cemetery

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1. - Where can I plant flowers around a grave?
2. - How do I contact someone if I have questions, comments, or suggestions for improvements?
3. - Can I let someone else use a grave space that I own?
4. - Can I make payments on the lots I want to purchase?
5. - Can I use remaining grave spaces on a lot owned by my mother, who is now deceased?
6. - When I am ready to buy a monument, how do I get a foundation poured for it?
7. - Can I plant a tree or shrub on a gravesite?
8. - How can I sell my unused grave spaces?
9. - What determines “resident” in purchasing grave spaces?
10. - Why do I pay more for a lot if I don’t live in the city limits of Marysville?
11. - My parents both want to be cremated...can the cremains be buried on the same lot?
12. - Can I place artificial flowers on a grave?
13. - Who sets the cemetery rates and rules?
14. - Why can’t I plant whatever I want on a gravesite since I bought it?
15. - How is the City involved with the Our Lady of Lourdes Catholic Cemetery?

Engineering

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1. - Who puts the flags and paint within the public right-of-way and what do they mean?
2. - Where is the Engineering Department located?
3. - I need to dig in my yard...how do I get my utilities marked?
4. - How do I report a traffic signal or traffic sign problem?
5. - How do I report a stopped up storm drain?
6. - How do I find out which streets are scheduled for repaving?
7. - What is the right-of-way on my street?
8. - Do I need a permit to replace my driveway/sidewalk?
9. - Who can help me find my property lines so I can build a fence?
10. - What is the flood elevation in my neighborhood?
11. - Where can I drain my swimming pool?
12. - Where can I get a copy of property plats or easements for my property?
13. - Who do I contact regarding sight distance (i.e. roadway visibility) issues?
14. - How do I apply for a right-of-way permit?
15. - How do I get benchmarks?
16. - What can be done to alleviate drainage problems caused by my neighbor’s downspouts?
17. - What can be done to fix troublesome areas that flood regularly?
18. - How do I have street signs removed, replaced or installed on my street?
19. - Can I place materials or equipment in the public right-of-way during a construction project?
20. - Where can I get utility as-built/record plans?
21. - Who can I talk to regarding drainage issues?
22. - Who can help correct an erosion problem on a project site?
23. - How do I determine if sewer or water connection charges are due?
24. - What will my roadway look like after the street reconstruction project?
25. - My street is going to be reconstructed...will I be able to get into my driveway during construction?
26. - How do I report a pothole in the street?
27. - Does my project require an engineering inspection?
28. - Does the City have their own specifications?
29. - When will my street be reconstructed?
30. - Who do I contact to report a traffic light that does not change /or is not working?
31. - Who is responsible for repairs to the public sidewalk?

Fire

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1. - Where can I take a first aid / CPR class?
2. - How many smoke detectors do I need and where should I put them?
3. - Why did I get a bill for a squad run to my house?
4. - Can we schedule a tour of the fire station?
5. - Can I have a cooking or camp fire in my back yard?
6. - Does the Fire Department check car seats?
7. - Can I get my blood pressure taken by the Fire Department?
8. - Should I have a carbon monoxide detector in my home?
9. - Where can I get my fire extinguisher refilled?

Fire Prevention

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1. - How many smoke detectors do I need and where should I put them?
2. - Should I have a carbon monoxide detector in my home?
3. - Can I have a cooking or camp fire in my back yard?

Income Tax

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1. - What is the City of Marysville Income Tax rate and what type of income is taxable?
2. - Can I forward my form to the Income Tax Division online?
3. - I reside in Marysville, my wages are my only taxable income and my employer is withholding my Marysville tax liability properly. Do I need to file a Marysville tax return?
4. - If I work outside Marysville, does the City receive any local income tax from me?
5. - I am a Marysville resident and work in an area with no municipal tax. How often must I file with Marysville?
6. - Is it possible to amend my estimate during the year?
7. - Is there an age limit for individuals subject to Marysville Income Tax?
8. - If I lived in Marysville for a portion of the year or turned eighteen during the year, do I still need to file?
9. - I am retired, my only income is from Social Security, company pension, interest and/or dividends...am I required to file a City of Marysville Income Tax Return?
10. - Can I receive assistance in preparing my city of Marysville Tax Return?
11. - When can I expect my Income Tax Refund from the City?
12. - How do I determine where my local tax is owed?
13. - I am over eighteen, but currently attend college. Do I need to file a Marysville tax return?
14. - My spouse and I file separately at the federal/state levels. Do I have to file the same for municipal purposes?
15. - How do I know what city I live and/or work in?
16. - I’m starting a business. What do I need to do about city taxes?
17. - As an employer can I remit my W-2 information on magnetic media?
18. - How can I make sure my employer is withholding the correct local tax from my wages?
19. - I’m self-employed but my business has not shown a profit. Am I required to file a return?
20. - I owe city taxes but I am unable to pay my full liability at the time my return is due, should I still file my return?
21. - I’m a partner in a partnership and a Marysville resident. Do I owe Marysville tax on my income from the partnership?
22. - What are the top 10 mistakes people make in filing a tax return?
23. - Is there a tax credit for residents paying local taxes to another municipality of employment?
24. - I work in Marysville and my employer withheld City tax, but I live in Columbus...how can I get a refund?

Parks, Pool, & Other Facilities

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1. - Where can I get a pool pass?
2. - What are the hours of operation for the splash pad?
3. - How can I sign my kids up for swim lessons?
4. - Where do I report damage/vandalism at park?
5. - How do I reserve a shelter?
6. - Can I rent the Municipal Pool for a pool party?

Planning and Zoning

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1. - When do I need a Zoning Permit?
2. - When do I need to get a Sign Permit?
3. - What are the regulations for yard sale/garage sales?
4. - How can I find out more about new development?
5. - Who can I call with a Fair Housing complaint?
6. - Do I need zoning approval for my new business?
7. - How is my property zoned?
8. - Can I operate a business from my residence?
9. - Where can I park my boat, camper or RV at my residence?
10. - What are the regulations for installing/constructing a fence?
11. - What is a junked, dismantled or wrecked vehicle?
12. - Can an inoperative vehicle be parked on my property?
13. - Who do I call to report a property code violation?
14. - What are the requirements for expanding/modifying my driveway?
15. - How do I get setback and zoning information for my property?
16. - Who do I call if I think a property owner is violating the requirements of the zoning code?

Public Service

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1. - I need to dig in my yard...how do I get my utilities marked?
2. - How do I report unsafe road conditions after work hours, weekends, or holidays?
3. - Can I make an anonymous complaint?
4. - How do I report that a manhole cover or storm drain cover is off?
5. - Who cleans graffiti off the sidewalks, streets or park facilities?
6. - How do I report a guardrail problem?
7. - Will the City remove a tree from City right-of-way in front of my property?
8. - If a City right-of-way tree needs to be trimmed, what do I do?
9. - How do I discard an appliance?
10. -When does the City pick up loose leaves?
11. - How do I report missed refuse (trash) collection?
12. -What time should I set out my refuse (trash) and recycling for collection?
13. - Does the City collect loose grass?
14. - What is the purpose of putting brine solution on the streets before a snow or ice storm?
15. - Where should I park a vehicle during snow storms?
16. - How do I report a damaged traffic sign?
17. - Can trees be planted in the City right-of-way (public boulevard)?
18. - Who do I contact to repair playground equipment in City parks?
19. - Who do I contact regarding damages or vandalism in City parks?
20. - How do I report a stopped up storm drain?
21. - What are the regulations for signs within the right-of-way?
22. - What is the flood elevation in my neighborhood?
23. - Who do I call if my sewer line is plugged or running slow?
24. - Who is responsible for removing dead animals?
25. - What is the flood elevation in my neighborhood?
26. - How do I find out which streets are scheduled for repaving?
27. - Who can help me find my property lines so I can build a fence?
28. - Where can I drain my swimming pool?
29. - Where can I get a copy of property plats or easements for my property?
30. - Who do I contact regarding sight distance (i.e. roadway visibility) issues?
31. - How do I apply for a right-of-way permit?
32. - What can be done to alleviate drainage problems caused by my neighbor’s downspouts?
33. - What can be done to fix troublesome areas that flood regularly?
34. - How do I have street signs removed, replaced or installed on my street?
35. - Who can I talk to regarding drainage issues?
36. - How do I determine if sewer or water connection charges are due?
37. - Does the City have their own specifications?
38. - Who is responsible for repairs to the public sidewalk?

Sidewalk & Curb Improvement Program

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1. - Why did the City begin the Sidewalk & Curb Program?
2. - I thought the City maintained the sidewalks...why is it my responsibility?
3. - Who do I contact for more information?
4. - What happens if I don’t repair my sidewalk?
5. - Can I use the money from this program to improve sidewalks that are located in my back yard, side yard or which go to my front door?

Street, Sanitation, & Stormwater

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1. - Who do I report a pothole to?
2. - Who do I let know that a street light is out?
3. - Who do I contact to report a traffic light that does not change /or is not working?
4. - Who is responsible for removing dead animals?

Trash & Recycling

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1. - Can I get a new/extra recycle toter?
2. - How do I get rid of a couch, TV, stove, refrigerator, paint, oil…etc?
3. - My trash/yard waste/branches/ recycling did not get picked up. Who do I contact to get it picked up?
4. - Can I get a new/extra trash toter?

Utilities

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1. - What is the stormwater fee?
2. - When is my utility bill due?
3. - What services are included on my utility bill?
4. - Can I get my utility bill electronically?
5. - My house is vacant and I did not use any water. Why did I receive a utility bill?
6. - Does the City of Marysville require a utility deposit?

Wastewater

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1. - What if I have sewer odor in my house?
2. - Who do I call after hours for a sewer back-up?
3. - How can I prevent wastewater from backing into my home?
4. - Who do I call if my sewer line is plugged or running slow?
5. - Who do I contact if a manhole is overflowing?
6. - Why is there a manhole in my yard?
7. - Where does the sanitary sewer (wastewater) go?
8. - Are tours of the Water Reclamation Facility available?
9. - Is there anything I can do to help?
10. - I am building a new structure...how can I determine my System Capacity Charges (Tap Fee)?

Water

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1. - What if I have an emergency after the utility office is closed?
2. - Why do I need a backflow preventer?
3. - What is the box attached to the side of my house?
4. - Where is the main shut off valve for my water service?
5. - Where is my main water valve in case I need to turn my water off?
6. - Where is my water meter located?
7. - Does my water contain fluoride?
8. - When is the best time to water my lawn?
9. - Who should I call if I have questions regarding backflow prevention?
10. - Who should I call if I have questions regarding water quality?
11. - Who should I call if I have questions regarding water pressure?
12. - Who should I call if I have questions regarding my water bill?
13. - Where does the City of Marysville get its drinking water?
14. - Why and how often does the City flush the fire hydrants?
15. - I am building a new structure...how can I determine my System Capacity Charges (Tap Fee)?